Refund policy

Return rules summary:Returns accepted for 30 days

• Returns are accepted for 30 days from date of receiving the item
  
• Customer is responsible for return shipping / we cover outbound shipping for free
  
• Final sale on all perishables

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, email us with the subject line Returns at buzzed@nowherecoffeeclub.com

Returns Address

Nowhere Coffee Club Returns

PO BOX 520151

Salt Lake City, Utah 84152

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as coffee), custom products (such as special orders or personalized items.)

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please contact us at buzzed@nowherecoffeeclub.com.

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